My place was not an easy sell. The timing wasn’t great for various reasons, not the least of which being that it was during the pandemic, an older building, and an unrenovated unit. Because I had already moved out of the city into my new home all my interactions with Russell and Karen were over email and on the phone, but they are both so personable and easy to talk to that I found that we quickly developed a great rapport.
I was out of town so of very little assistance with anything beyond coordinating with the building concierge to inform them of when to expect to see Russell and/or Karen, which is how I know how much time they spent at my place!
Russell arranged to have someone come in and paint and Karen brought pieces from her own home to help stage the space; then they arranged for professional photos – all of this as part of their typical service! On top of all of their preparation and time put in before listing, because the unit was in a desirable location there was a lot of interest and many showings.
I know that they spent an inordinate amount of time on the eventual sale of my condo, but they were professional and kind throughout the entire process. I never felt any pressure from them – just professional advice and honest feedback which was so appreciated. The entire experience was all so far beyond my expectations, or what I had experienced to date with other realtors. A year later I am still so thankful to Russell and Karen for everything that they did to sell my condo. I would recommend them to anyone selling property in Toronto – they are amazing!